Returns & Refunds
All Gird Power purchases have a 14-day free return policy.
All purchases made on GirdPower.co.za or through affiliate partners have a 14-day return period.
You can return items for any reason within those 14 days. The first return on any order is on us. Additional returns on the same order is for the customer’s account.
Please ensure that the item(s) that are being returned are unworn, unwashed, unused, in the original condition and have the swing tags attached. Return shipping of received return items not in the original condition is for the customer’s account.
To exchange or get refunded for an item, please complete and submit the form below within 14 days of receiving your order.
If the item was received in a defective or damaged state, please state the reason as ‘Defective/Damaged Item’.
Once your submission has been processed, we will email you the collection details.
If it is your first return on the order, the return is free!
For additional returns on the same order, we will send you a quote for courier collection.
If it is an exchange, we will send the new garment with the courier doing the collection. Ensure that you specify the details of your exchange in the comments section of this form.
Please note, the exchange/refund will only be effected once the collection is successful.
Please allow 2-4 business days for us to process your submission.
For refunds, depending on your bank, please allow 3-5 business days for it to reflect on your statement.
- support@girdpower.co.za
- @girdpoweractivewear
- @girdpower
Social Media